By David Lasker The ability to poetically polish press releases is certainly valued by the public relations industry. In fact, making mundane information meaningful on a daily basis is the lifeblood of many a PR career. Truth be told, though, nothing will test the essential skills of PR professionals like a full-blown PR crisis —…… Continue reading Crisis Communications Guide for Young PR Pros
Tag: crisis management
Download Free Copy of Crisis EBook
Two years ago, I was invited to organize and edit a crisis management eBook for RockDove Solutions, the technology company behind the In Case of Crisis app. Our goal was to share current thinking on crisis management from senior practitioners who advise organizations facing major crisis situations. As detailed in the firm’s blog post, the…… Continue reading Download Free Copy of Crisis EBook
Why it Was Time to Publish ‘The New Rules of Crisis Management’
By Mike Hatcliffe United Airlines. PWC. Wells Fargo. Pepsi. Delta. Equifax. Chipotle. Dove Soap. Presidential tweets. Viral videos. Cyber thefts. Sexual misconduct. Brand mis-judgments. Corporate malfeasance. Extreme weather. From a crisis management point of view, 2017 had it all! But what lessons do we to take from it all? It became clear during the year…… Continue reading Why it Was Time to Publish ‘The New Rules of Crisis Management’
Not The Vacation I Planned, But Still Educational
Little did I know when we escaped Chicago before the polar vortex hit last week that our cruise of the Western Caribbean would turn into a mini-case study of good communication and crisis management. No, the engine on the Seven Seas Navigator still works as do our toilets. What isn’t working is the weather. I’m not writing this…… Continue reading Not The Vacation I Planned, But Still Educational
Crisis PR – The Path Less Traveled
James Donnelly A number of years ago during an agency/client report-card session, a client called me “an adrenaline junkie with a hero complex.” To this day, I’m not sure if she meant to be derogatory. Nonetheless, I’ve grown fond of the description. It’s a great sound bite for anyone seeking part of what it…… Continue reading Crisis PR – The Path Less Traveled