While enjoying a leisure hour or so at Barnes & Noble yesterday, I came across a couple of interesting books by Sue Moren. I recalled seeing Sue’s interview on CBS Morning News about her new book, How to Get a Job and Keep It. I also came across another of her books–101 Tips for Graduates.
While I always encourage purchase and reading of such self-help books, you can pick up most of the tips from the two books on Sue’s great website.
Here are 11 of my favorite tips:
- Send a handwritten thank you note and follow up with a phone call. (Culpwrit: I personally feel this gesture sets you apart from most others since I can count on one hand how many I’ve received in the past six months).
- Keep your voice mail messages brief and always state your name and phone number slowly – write it as you say it.
- Return all phone calls within one business day.
- Smile when you speak on the telephone! Your upbeat attitude is reflected, and
appreciated, in your voice.
- Use cell phone savvy. Turn off your cell phone when in a meeting or interview. Know
where and when to talk.
- Keep your e-mails short, always use spell check, never forward jokes or special
promotions unless requested, use a businesslike tone, and never write in all CAPS.
- Proofread all your correspondence, at least three times. Check diligently for grammar,
punctuation, spelling and correct names.
- You’ve got two ears and one mouth; use them proportionately.
- Take an interest in others and learn to ask questions to get people talking about themselves;
- Learn to give and receive compliments. When you receive a compliment, accept it graciously. When you make others look good, you make yourself look good too.
- Always be positive, and think before you speak.